Our Core Service Offerings
Medical Second Opinions (MSO)
MediGuide’s premiere service offering, a remote medical second opinion (MSO) service provides our members the option of having their diagnosis and/or treatment plan evaluated by some of the top medical minds in the world, allowing them access to the most up to date clinical information available on almost any medical condition. The MediGuide approach is simple, right diagnosis and right treatment equals healthy members, and fast. What sets us apart? We utilize a collaborative and holistic medical review by a team of expert physicians from all over the world vs. a single physician review; MediGuide provides our members medical information and recommendations from expert physicians who practice at World Leading Medical Centers. These institutions are renowned for leading the industry in research, cutting edge treatments, and overall quality of clinical outcomes. Our Members do not have to travel or deal with healthcare systems, MediGuide brings answers and peace of mind to them. All it takes is a free phone call to get started.
Navigator
If a MediGuide member has completed the MSO process and needs specific medical assistance from one of MediGuide’s network of internationally recognised providers, our Navigator program will assist the member with advice on recommended facilities to the member based on the member’s Medical Second Opinion and arrange admission. The admission can be done in one of our World Leading Medical Centers, or in a medical facility more convenient for the Member. MediGuide will also provide the Member with a cost estimate for the treatment package, a settlement of claims from medical providers in and out of network, case management and a pharmacy review of prescribed drugs if relevant.
While the expenses of a round trip for both the Member and a companion are borne by the Member, our local representative will book the trip and help with possible Visa requirements. And to make the journey as smooth as possible, the Member and their companion will be picked up at the airport and driven to the hotel or hospital.
We also provide the member with translation services should the Member decide to go to a Medical Facility in a country where the Member doesn’t speak the local language. Furthermore, we will assist with arrangements for repatriation of mortal remains, should treatment fail, respectful of the religion and last wishes of the deceased member.
In addition, through cost containment and re-pricing strategies, MediGuide may help to save our members considerable costs in their treatment. These savings can be substantial for the Member who is financing the overseas treatment with the Member’s own funds. Navigator provides all of the services that the LifeLink program has to offer, but without the insurance.
Learn more about Navigator by downloading our brochure here.